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TCPA Compliance Policy

Modern Metabolic Medicine, Inc. | JoinEm

We at Modern Metabolic Medicine provide our users the ability to receive certain types of information via email and/or text messaging, including healthcare-related messages on behalf of your healthcare provider. Above all, we are committed to protecting the privacy of our users. When you consent to receive email and text messages from Modern Metabolic Medicine, you are agreeing to the terms outlined below. All names, email addresses, and/or telephone numbers of patients are protected in accordance with applicable privacy laws.

By consenting to receive messaging from Modern Metabolic Medicine, you expressly consent to allow us to email and/or text you (via SMS and/or MMS) with or regarding marketing (including but not limited to calls or texts sent using an automatic telephone dialing system or an artificial or prerecorded voice), Personal Data (as defined in our Privacy Policy), appointments with your healthcare provider, or similar matters related to your healthcare provided by your healthcare provider, using the contact information you have provided. Additionally, you acknowledge that emails and text messages may not be a secure method of communication. They are sent through an unencrypted method of communication, meaning that information contained in an unencrypted message is at risk of being intercepted and read by, or disclosed to, unauthorized third parties, such as your mobile operator's text messaging system. Your phone carrier's normal rates may apply if you have consented to receive text messages. This consent is not a condition of purchasing or receiving services, and you may revoke this consent at any time by replying STOP to an email or text message or emailing us at: support@joinem.co.

BY OPTING INTO RECEIVING SMS AND EMAIL MESSAGES, YOU ACKNOWLEDGE YOU HAVE READ AND UNDERSTAND THE TERMS PRESENTED ABOVE, AND BY ACCEPTING THESE TERMS, YOU GIVE YOUR INFORMED CONSENT TO RECEIVE EMAIL AND/OR TEXT MESSAGES FROM MODERN METABOLIC MEDICINE ON BEHALF OF ITSELF AND YOUR HEALTHCARE PROVIDER UNDER THESE TERMS.

How to Opt Out

You may opt out of receiving text messages or emails at any time by:

  1. Replying STOP to any text message you receive from us
  2. Clicking the unsubscribe link in any marketing email
  3. Emailing us at support@joinem.co with your opt-out request
  4. Calling us at (347) 269-4270

Important Information

  • Message Frequency: Message frequency varies based on your healthcare needs and preferences
  • Carrier Charges: Standard message and data rates may apply
  • Security Notice: SMS and email are not secure forms of communication. Please do not send sensitive health information via text message unless specifically instructed by your healthcare provider
  • No Purchase Required: Consenting to receive messages is not required to purchase or receive services from Modern Metabolic Medicine

Supported Carriers

Our text messaging service is compatible with all major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others.

Contact Information

For questions about this policy or to manage your communication preferences:

Modern Metabolic Medicine, Inc.
1811 Silverside Road, Suite 260
Wilmington, New Castle County, Delaware 19180
Phone: (347) 269-4270
Email: support@joinem.co
Website: www.joinem.co

Last Updated: February 10, 2026